Supporting franchisees begins with clear communication. Here are 4 tips for communicating with franchisees during a crisis.
A list of features and considerations for choosing your warehouse inspection software so that your compliance inspections are more efficient and actionable.
Whether you are still in the preparation phase or your stay-at-home orders have expired, here are 8 steps to take to reopen stores successfully.
Retail task management is the process of managing tasks to ensure in-store compliance and execution. This comprehensive guide to task management is for retailers and includes the main reasons stores fail to complete tasks and what you can do about it.
You have a lot to do to reboot store operations. Where do you start? Here are three steps to reboot store operations and cut costs.
A movie theater checklist reinforces cleaning and sanitation standards to ensure theaters will meet guest expectations for cleanliness.
A Hotel Checklist to help you make a positive first impression on guests. Checklist includes hotel parking, lobby, front desk, hallways and common areas.
COVID-19 will undoubtedly change the retail landscape forever. But, the transformations brought about have been building for years (they are just accelerating). Here are 5 key ways COVID-9 will impact retail.
As a precautionary measure, many foodservice and grocery retailers are using checklists and questionnaires to quickly ask employees about their health prior to starting their shifts. Using an Employee Wellness Checklist during COVID-19 demonstrates to employees that you are taking extra measures to ensure a safe work environment. It also lets customers know you are … 万博移动版 g Employee Wellness Checklist (COVID-19)
In recent weeks, many retailers have had to quickly close stores in response to government recommendations and orders related to COVID-19. This means once busy plazas and shopping centers are now full of empty stores, often full of merchandise. In some areas, commercial break-ins are up by 45%. Here’s how one retailer is using Compliant … 万博移动版 g CASE STUDY: How a Furniture Retailer is Keeping its Closed Stores Secure
Covid-19 is possibly the greatest disruptor to retail many have ever seen. However, retailers have faced difficult times and disasters before. How do we get out of this mess? As the Harvard Business Review notes, the best response to a crisis is to start with the people. Reach out, empathise and collect information about your … 万博移动版 g Case Study: How a National Franchisor is Helping Franchisees During Covid-19
We know you’re worried. In times of crisis, focus on what you can do. Here are 5 ways you can support employees and customers during COVID-19.
Here’s how a business can quickly communicate and implement policy changes and best practice updates across all locations in a time of crisis.
As a retailer, you have a lot to manage. It's easy to focus on your customer-facing initiatives (merchandising, experience, sales tactics, store operations). It's also important to keep an eye on your backend operations. Because your warehouses and distributions centers (literally) hold all the goods, you need to proactively manage warehouses with regular warehouse inspections. … 万博移动版 g 5 Warehouse Inspections You Need to Conduct Regularly
COVID-19 is causing many retail stores to temporarily close their doors to the public. With the situation changing so quickly, it can be easy to overlook important details while you rush to respond. To help you make the closing process safe and orderly, here is a sample Temporary Store Closing Checklist to go through the … 万博移动版 g Temporary Store Closing Checklist
After a temporary closure, there is a lot to do to get your stores up and running and ready to welcome your customers back. Use this sample Store Reopening Checklist to make certain you don’t miss essential details. Employees Confirm employee health and readiness to return to work. Communicate reopening schedule as soon as possible … 万博移动版 g Store Reopening Checklist
Customer facing industries the world over are grappling with the effects of the COVID-19 coronavirus. Implementing a Coronavirus (COVID-19) Checklist helps front-line associates have up to date information about COVID-19 and follow proper procedures to prevent the spread of the disease. IMPORTANT NOTE TO READERS: This checklist was compiled by non-medical personnel, to the best … 万博移动版 g Coronavirus (COVID-19) Checklist for Retail and Hospitality
Whether shopping online, strolling through stores or browsing social media, it’s fair to say that the path to purchase is unlike what it used to be. So what shapes customer buying decisions? And more importantly, how can merchants better understand a customer's path to purchase so they can boost store sales? The Buying Decision Process … 万博移动版 g 5 Realities Driving Customer Buying Decisions
Put yourself into the shoes of your customer for a minute. You’re walking past a store selling books in the mall. Suddenly your phone pings you with a notification for a personal discount for the book you’ve been looking at on the shop’s website. Along with the discount, they even send you a map showing … 万博移动版 g 5 IoT Trends Retailers are Capitalizing On
With Q1 in full swing, retailers are putting processes in place to help them reach their 2020 sales goals. As we look ahead into 2020 and beyond, nothing stands out more than customer engagement, interaction, and care as a way to boost sales. Why? Because an engaged customer represents 23% more revenue than average. Companies … 万博移动版 g How to Engage with Your Customers in 2020